What are the 8 C’s

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The 8 C’s in business communication are:

  1. Clarity:

    Ensure that your message is clear and easily understandable to the audience.

  2. Conciseness:

    Keep your communication brief and to the point, avoiding unnecessary details.

  3. Coherence:

    Ensure that your message flows logically and is well-organized.

  4. Consistency:

    Maintain consistency in tone, style, and messaging across all communication channels.

  5. Correctness:

    Ensure that your communication is grammatically correct, free of errors, and factually accurate.

  6. Courtesy:

    Use polite and respectful language, considering the feelings and perspectives of your audience.

  7. Completeness:

    Provide all necessary information and context to ensure understanding and avoid confusion.

  8. Consideration:

    Tailor your communication to the needs, preferences, and expectations of your audience, demonstrating empathy and understanding.