Always There
Because We Care
+971 56 903 9051
+971 50 943 9051
About 4C Management
We are a company headquartered in Dubai, dedicated to delivering exceptional customer service solutions at the local level. Irrespective of the workload magnitude, be confident that our team of extensively trained customer representatives stands ready to provide unwavering support for your business throughout every endeavor.
All in one
Be assured that we can cater to all your business requirements encompassing a comprehensive calling system, a proficient consulting team, and abundant resources - all readily available at your disposal.
Partner not client
Our objective extends beyond mere support; we aim to forge a path of shared success. Together, we can elevate your business's mission to unprecedented heights.
Support 24/7
We are pleased to offer comprehensive support with the utmost expertise to ensure the continued growth of your prestigious business.
Service After-Sale
The focus of our business is to build and maintain strong customer relationships, foster loyalty, increase repeat business, and enhance the overall image of the business.
Saving your operation cost
Initiate the task with the utmost efficiency by conducting a comprehensive analysis of end-to-end processes, leading to significant cost savings and a notable reduction in turnaround time (TAT).
Productivity
Increase your productivity with the full capacity and dedication of our qualified staff.
Our Vision
professionality instead of progress
We know that the customer service team represents your first line support and this means we will be at the front lines
More economy
Our solution for your logistics part will save money that you can invest in growing your business
More Quality
Optimizing your conversion rate by making a good call to action, focusing on leads, testing and evaluating the data
More Retention
Seeking feedback. Repairing mistakes quickly and generously. Establishing a loyalty program in addition to upgrading your packaging
More Technology
Our own system tracks and streamline processes, and maintain data flow which increases the efficiency in operation, helps reduce costs as well as enables the business to grow rapidly
Our Mission
Provide State-Of-The-Art Solutions For Customer Services & Operations Outsourcing Focusing On Delivering Unique Experiences To Our Client’s Customers
- Product knowledge
- Flexibility
- Exceeding customer expectation
- Understanding customer needs & desires
- Respecting & honoring promises made to the customer
Our Team
Lina Ajana
CEO & Founder
Abeer Mohammed
HR Manager
Nanor Akoghlanian
Sales Manager
Zain Alabdin Esmail
Customer Service Manager
Mohammed Khalili
Head of Graphic Design Department
Issam Al-Zain
Senior Web designer
Sara Bakarian
Business Development Officer
Do you want to know more about our services? Contact us
We are a local company. Based in Dubai providing outstanding solutions for customer service. No matter how much the volume of work, you can rest assured that our team of highly trained customer representatives will support your business at every step.