The 8 C’s in business communication are:
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Clarity:
Ensure that your message is clear and easily understandable to the audience.
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Conciseness:
Keep your communication brief and to the point, avoiding unnecessary details.
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Coherence:
Ensure that your message flows logically and is well-organized.
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Consistency:
Maintain consistency in tone, style, and messaging across all communication channels.
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Correctness:
Ensure that your communication is grammatically correct, free of errors, and factually accurate.
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Courtesy:
Use polite and respectful language, considering the feelings and perspectives of your audience.
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Completeness:
Provide all necessary information and context to ensure understanding and avoid confusion.
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Consideration:
Tailor your communication to the needs, preferences, and expectations of your audience, demonstrating empathy and understanding.